Adobe Connect Live


Adobe Connect (also known as eClass Live) is a video conferencing software licensed by the University of Alberta to be used by staff for online courses and meetings.

Things You'll Need
  • An internet enabled device. A laptop or desktop works best, but Adobe Connect is available as a mobile app for iOS and Android with adequate, though slightly limited, functionality.

  • A browser with Adobe Flash installed. Firefox with the latest version of Adobe Flash installed is recommended.

  • An eClass (Moodle) course in which you have editing powers.

  1. 1

    Set up your system

    1. Ensure that you have the latest version of Adobe Flash Player installed.Flash
    2. Run the Adobe Connect System Test
    3. Depending on your browser and whether you are an instructor and need to do screen sharing, you may need to install the Adobe Connect Add-in:

    4. Ensure that you have a working microphone built in or attached to your computer, especially if you are presenting – or if you are participating in a class in which speaking is encouraged. Also, ensure you have working speakers or headphones.

    External microphones and speakers must be plugged in before entering the room or else they may not work.

  2. 2

    Set up a new Adobe Connect Meeting

    You can set up an Adobe Connect meeting in any eClass course in which you have editing capabilities.

    1. Login to eClass and open the course you wish to create a meeting in. You can also create Adobe Connect sessions in your eClass Sandbox (perhaps for professional meetings with colleagues, for example).
    2. Turn editing on. Turn editing on button
    3. Go to the topic in which you would like your meeting to appear and click the Add and Activity or Resource button.
      "Add an Activity or Resource" Button
    4. From the pop-up window, select eClass Live (Adobe Connect) from the activity list.
      Add an Activity
    5. Click the Add button. "add" button
    6. A new page will open up in which you can customize your meeting’s settings. You must enter a title for your meeting, but rest of the settings are optional.
      Adding a new eClassLive
      There are many settings you can adjust within the expandable menus on this page. You may find some of these settings useful, but many aren’t important to the creation of most meetings.

      There are two very useful settings that you should look at:

      The Meeting URL Customization field under Adobe Connect Settings lets you customize the meeting web address to something that might be relevant or, more importantly, easy to type in and remember.

      If your Adobe Connect session is for a course, students will likely access the meeting from the link in eClass, and a customized URL will be of little help. However, if you are creating a meeting where you will invite people who do not have access to your eClass course – or even who are not at the University of Alberta at all – then a customized meeting URL can be very useful. Also, use custom URLs to more easily keep track of your meetings if you use many different rooms for different purposes.
      Adobe Connect Settings

      You will also want to customize the meeting’s Start and End time. Under the Adobe Connect Settings menu, set the time you want the meeting to go live (immediately is usually appropriate) and when you want the meeting to become inaccessible. 

      If you are the same meeting room for each Adobe Connect live session you run during a course, make sure the room stays active for at least the duration of the semester or even longer.
      Add start and end dates
    7. Hit Save and display.
       Save and return to course button
    8. You will now see what you or a student will see when someone clicks the Adobe Connect session link in the main eClass page: Demo meeting
      Contains Meeting title, meeting url, custom url, dates and times the meeting will be accessible, enter through join meeting or assign roles
      Please note that you can choose to either create a single meeting and use it throughout the term, or create a new meeting for each time your group meets. If you use a single meeting, make sure the meeting start and end time settings cover the entire duration of your planned meeting schedule. You can open and close this single meeting as many times as you like, and saved layouts and old pods will be preserved from session to session for the extent of that meeting’s existence.
  3. 3

    Join an Adobe Connect Meeting

    1. Once you create a meeting, you can access it by clicking the meeting link on eClass and selecting the Join Meeting button.
    2. The meeting room will pop-up in a new window and you (or anyone who clicks the link in eClass) will be automatically be logged into the meeting with the name you have associated with your University of Alberta CCID.
    3. Professors and students can also access the meeting by pasting the room URL in a browser window. Through this route, users will come to a webpage that looks like this:
      Demo Meeting
    4. Here, users can enter the meeting as a guest by entering a name in the proper field. This option is useful for users who do not have a University of Alberta CCID – for example, colleagues from other universities who are joining the session.
    5. Through the room URL, users can also check the radio button next to Enter with your login and password and login to the room using their University CCID and password.
    6. Logging in this way or entering the room through the eClass link is necessary for users who have been granted Host privileges (including room creators) in order for the room to recognize their privileges. However, a host in the room can elevate any user – including guest users – to the host role once both users are in the room.
      login and password
  4. 4

    Adobe Connect Meeting Interface

    1. The meeting interface varies slightly depending on your status in the room (host, presenter, or participant) and the rights that hosts have enabled for the room (microphone or video rights). The basic layout of the room will be always be similar, but the specific buttons and options may look different depending on the situation.
    2. This is what a meeting room will look like to a host:
      Menu for Host
    3. Any new room will look like this by default. The size and location of the Menu Bar, Pod Area, and Layout Bar cannot be altered, but hosts can change the size and location of the pods within the Pod Area or add and remove pods as they see fit.
    4. Here is what a participant sees in the same room:
    5. Participants see all the same pods, but they don’t get to see behind the scenes as Hosts and Presenters do.
    6. Participants also have far fewer options in the Menu Bar. They will have a speaker button, a status button, and, if microphone rights are enabled, a microphone button in the middle. Their Meeting tab drop-down menu will have very few options compared with Hosts’. The layout bar has disappeared for Participants.
  5. 5

    Join a meeting as a participant

    1. First, make sure your computer and browser are set up correctly for Adobe Connect.
    2. Enter the meeting through eClass or through the meeting link provided.
    3. If the meeting is for a class with an eClass (Moodle) page, access the meeting by clicking the Adobe Connect meeting link: demo meeting
    4. Then click the Join Meeting button.
    5. If the meeting is not for an eClass-based course, go to the meeting link that you have been provided, and either enter as a guest or login with your University of Alberta CCID.
      Enter as guest
    6. Once inside the meeting. run the Audio Setup Wizard under the Meeting tab. This will test to ensure your speakers and microphone (if enabled) are working.
      audio setup
    7. Follow the instructions and keep pressing the next button until the Wizard is complete. The Audio Setup Wizard should automatically enable your microphone. Mic icon
    8. If not, manually enable your microphone by clicking the microphone icon and selecting connect my audio. Click Allow when asked is can access your microphone.
      allow to access your camera and mic? allow or deny
    9. In this same window, click the microphone tab and ensure the proper microphone is selected.
      Mic Setting
    10. You can access this settings window at any time by right clicking anywhere in the Adobe Connect window and selecting settings.
      Select Settings
    11. Hit Close.
    12. Make sure to mute your microphone when it’s not in use to prevent unwanted broadcasts.
      Mute my microphone
    13. Besides speaking with a microphone, you can participate in the session in many different ways.
    14. Type messages to the entire meeting using the chat pod. Or send private chats by right clicking on a user and selecting start private chat.
      chat box
    15. You can also use the status icon in the menu bar to signal particular things to the class by toggling icons that will appear next to your name. This menu allows you to raise your hand to ask a question, signal to the presenter to speed up or slow down, step away from the meeting, or more.
      Raise hand, agree, disagree, step away, speak louder, speak softer, speed up, slow down, laugh, applause, clear status
  • Make sure you have a working microphone built in to your computer or connected externally before joining a session.

  • If you are using an external mic, make sure to plug it in before entering the session.

  • Do your best to maximize your internet connection when participating in a session – move close to your router or hardwire if possible and limit any concurrent downloading or streaming.

  • Remember to mute your mic when not speaking so that you do not inadvertently broadcast your background noise to the whole room. This also limits the potential for feedback.

  • If an issue cannot be solved through adjusting settings or if the software is behaving abnormally, exit and re-enter the session.

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