Video Tools and Tips

Recording Best Practices

This video demonstrates some do’s and don’t for video conferencing. We talk about tools and apps, proper equipment, best practices, tips for lighting yourself and some great examples.

Adjusting your mic settings for a virtual conference/meeting

Technologies in Education have been supporting many different types of video conferences over the years and especially now with people working from home. The biggest technical issue people have is getting their audio to work properly when joining the Video Conference systems, we have available to us.

Please do not hesitate to contact Technologies in Education for help. We are very responsive to email requests. Please email for more assistance.

First thing you should do if you can not hear or be heard When you join your meeting:

Most of the time the audio issue resolves with quitting Zoom, BlueJeans, or Google Meet and clicking on the meeting link again. If this does not work, we recommend restarting your computer.

Check your audio settings and levels

We recommend before going into any Virtual meeting that you check your audio input, output and levels.

Mac: Click on System Preferences (could be on your dock, but can also be reached by clicking on the Apple on the top left and system preferences) > Then click on sound.

PC: The easiest way to get to your sound setting on a PC with Windows 10 is to press the Windows key on your keyboard (or click on Start) and type “Sound” in the start menu search dialog box.

In this area, you can make sure your output (speakers) are correct. For example; if you are using USB headphones, make sure that they are selected here.

You can also check which input device is active in this area.

Important: for more advanced control-click on the Sound control panel in this same area (blue text link).

From the screenshot above (meaning you are still in the sound dialog box and recording tab) click on the proper recording device (the device you wish to use), then click on properties.

If you make audio adjustments prior to joining your meeting you are more likely to have both audio input and output success in order to be able to enjoy the meeting.

What Tool Should I Use?

There are many tools out there to help you deliver your lecture online, but finding the best tool for your situation can be a challenge. Tech in Ed has created a guide to help you find the best option for your needs.

Visit our guide here

Troubleshooting Audio in BlueJeans

Click on Microphone. If you see the levels moving, your audio input should be working. You can pick all your different inputs here.

Click on the output. Then click on Test. If you can hear audio, your output settings are correct.

Our team sends out instructions to all participants. Part of those instructions are how to dial into the meeting with your phone. This is a toll-free number. Phoning in to the meeting should be your last option.

Google Meet

Google meet would be a great option for staff and students alike as it’s built right into your Ualberta account. In response to the increased need for video conferencing, UAlberta members have access to premium features until July 1, 2020. Google meet is an easy to use solution that supports screen sharing and you can record your session and upload it right to Google Drive.

Here is a guide to help you get started:

Audio Troubleshooting

You can change your audio settings prior to joining the meeting. Click on settings. You can change your audio settings prior to joining the meeting. Click on settings.

Still having issues? Google Meet gives you the option of “dial in” or “calling me”. Make sure you use the “call me” feature. If you call into the meeting you will incur long-distance charges.


If you’re looking to record a Video or Screen Recording for your class, try Zoom.

Yes, Zoom is used for Video Conferencing, but it is great at recording as well. You can schedule a meeting and have that meeting with yourself. Record to the Cloud, which will go to your eClass. You can also record directly to your hard drive.

This video show you how to first of all create a sandbox (non-credit personal eClass for you to work with). It also shows you how to create your own sessions.

Record Videos Using Zoom

This video shows you some tips and tricks on how to record using zoom. You can record yourself (webcam), the screen and your audio.

Troubleshooting Audio

Click on your Zoom link. The below screenshots are your settings before you enter the virtual meeting. If you are having computer audio issues you could still join the meeting with your camera, and have audio in and out coming from your phone. We recommend using the computer audio but this is a backup for you. Make sure you call the 587 number to reach a Calgary based number, please check your phone plan to see if long distance fees would apply.

If you did not conduct an initial audio test, you can try the following.


Need a simple recording of your webcam and audio, or screen and audio directly into eClass? If you have an existing video you need to stream Try Stream2.

The eClass team just released Stream2 which is an easy to use recording tool. To record, simply login to your eClass and select Stream2 as an activity. The recording streams right from your eClass.

You can now upload video from your desktop to you eClass using Stream2

Upload Existing Videos to Stream2

Record New Videos Using Stream2

If you have a question that isn't covered in this guide, please email to set up a consultation. We’ll be happy to chat with you to find a solution that will suit your needs.

Quicktime to record

With Quicktime, you can only do one thing at a time (Record Audio, or Video, or your Screen). However, if you want video and your screen to be recorded, Zoom might be your better option. At this point in time, we would then recommend uploading that media to Google Drive, then sharing the media link.


  • High quality recording
  • Better quality than using zoom or stream2
  • Easy to use and save to your local hard drive


  • You have to record, then upload the video to some sort of streaming service (Google Drive, YouTube, ERA A+V, Techsmith)
  • It has a basic editor. You split and trim video and delete unwanted pieces

How to Embed Video Files

Google file embed

Have pre-existing videos on your hard drive and want them in your eClass?

Use Google File Embed, it works really well for Videos, Docs, Spreadsheets, Presentations and PDF’s that live in your Google Drive.

We find it works best if you change the permission settings to “Anyone with the link can view”. In this video we will show you how to embed a video in your eClass.

More information here